State Farm® Insurance Agent Don Mason
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hannah
May 23, 2025
5
out of
5
rating by Hannah
"Don Mason State Farm is amazing! The staff is so friendly and helpful. I would highly recommend this office for all your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Nicholas Starnes
May 23, 2025
5
out of
5
rating by Nicholas Starnes
"Crystal Turley it the best agent I have ever had. She is so polite and considerate about what my wants and inconveniences are. I'm new to state farm and she invited me to come to her office for a better experience than over the phone when I got there I was greeted by a nice lady at the front desk who led me to my agents office. The building was very clean and the staff was very kind. I will never forget my experience with crystal from Don Mason State Farm!!! Keep up the excellent work ladies!"
We responded:
"Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Crystal and our team at Don Mason State Farm. Crystal truly goes above and beyond to ensure our clients feel valued and understood, and it's great to know that her efforts made a lasting impression on you. We take pride in providing a welcoming environment and personalized service, and we’re glad you felt that during your visit. Your kind words motivate us to continue delivering excellent service to all our clients. Thank you for choosing State Farm, and we look forward to assisting you in the future!"
Mel G
May 22, 2025
5
out of
5
rating by Mel G
"Don is kind, honest and great to have on one’s side. We’ve have had insurance with his company for years. We had an issue when that horrible storm came through, last year and he went above and beyond the call of duty. He went many extra miles to help us get to a resolution that was acceptable for us. I would give him 10 stars if that was an option. If you need insurance…..I would highly recommend him. He is the best."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Don and the support he provided during such a challenging time. His dedication to his clients truly sets him apart. Your recommendation means a lot to us, and we appreciate your trust in our services over the years."
Karen Tracy
April 25, 2025
5
out of
5
rating by Karen Tracy
"OMG I transferred my policies to Don Mason agency because our agent retired. The ladies, Brandy and Crystal have called to check on me and to make sure I didn't have any problems. Well the website wasn't very clear but I called Crystal and of course she walked me through it step by step. They are a great compliment to this agency. Thank you ladies and I hope to see you soon when I come by."
We responded:
"Karen, thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that Brandy and Crystal were able to assist you during your transition to our agency. We pride ourselves on providing exceptional customer service, and it’s wonderful to know that our team was there to support you every step of the way."
Therese Allen
April 25, 2025
5
out of
5
rating by Therese Allen
"Brandy Dixon was quick, efficient, and incredibly helpful when we needed her the most. She made the process smooth and stress-free. We truly appreciated her professionalism and support!"
We responded:
"Therese, Thank you so much for your kind words and glowing review! We're thrilled to hear that Brandy was able to assist you in such a quick and efficient manner during a crucial time. Providing smooth and stress-free experiences is always our goal, and it's wonderful to know Brandy delivered that for you. We'll be sure to share your feedback with her—it means so much to us! Thank you for trusting us and for taking the time to share your experience!""
Landon Gross
April 19, 2025
5
out of
5
rating by Landon Gross
"Friendliest office in Brunswick Crystal is the friendliest"
We responded:
"Landon, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Axton Payne
April 19, 2025
5
out of
5
rating by Axton Payne
"Highly recommend Don Mason State Farm! His whole staff, especially Crystal is friendly and knowledgeable."
We responded:
"Axton, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sheila Lewis
April 17, 2025
5
out of
5
rating by Sheila Lewis
"Excellent customer service and Brandy Dixon is the best."
We responded:
"Sheila, thank you for your 5-star review! My State Farm team and we are happy to be your good neighbor!"
jashawn stephenson
March 31, 2025
5
out of
5
rating by jashawn stephenson
"Brandy Dixon was such a pleasure to work with . She was able to explain in great detail all the questions I had for my family regarding life insurance . She made a process not everyone looks forward to doing , much more enjoyable . Her knowledge was very comforting and desire to help was evident . I will recommend anyone to Brandy for any of their insurance needs !"
We responded:
"Jashawn, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mitchell Brock
March 31, 2025
5
out of
5
rating by Mitchell Brock
"Brandy is the first (and probably) the last person working in insurance that I can trust. She is great at explaining things a way that anyone can understand."
We responded:
"Mitchell, we appreciate your review! We are delighted to know you had a great experience with Brandy. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Britney Merriman
March 31, 2025
5
out of
5
rating by Britney Merriman
"They are the friendliest people and super helpful. I know the insurance is up in Georgia, but they are super helpful to try to get the rates down as low as possible. I would rather work with a local hometown business than one of these larger businesses. Thank you ladies for always being such a joy to work with. Also if it wasn’t for Ms. Patty I don’t know if I would ever keep my head on straight with all the policies and dates to keep up with."
We responded:
"Britney, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
diddi poole
March 11, 2025
5
out of
5
rating by diddi poole
"Thank you Crystal for the wonderful customer service! Look forward to working with you for all my insurance needs."
We responded:
"Diddi, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
ashlee sawyer
March 7, 2025
5
out of
5
rating by ashlee sawyer
"We have been with Don Mason State Farm for 20+ years and have always been very happy. Great service and the folks there are the best!"
We responded:
"Thank you so much for your kind words, Ashlee! We truly appreciate your loyalty over the past 20 years. It’s always our goal to provide the best service possible, and we’re thrilled to hear that you’ve had a great experience with us. If you ever need anything, don’t hesitate to reach out. Here’s to many more years together! 🌟"
Faith Lott
March 6, 2025
5
out of
5
rating by Faith Lott
"The agents at this State Farm(specifically Crystal) are incredibly knowledgeable and helpful. They took the time to explain my coverage options clearly and found me the best policy for my needs."
We responded:
"Faith, Thank you so much for your kind words! We're thrilled to hear that Crystal and our team were able to assist you in finding the perfect coverage. Your satisfaction is our top priority, and we’re here to help whenever you need us. "
Shane Eakes
March 6, 2025
5
out of
5
rating by Shane Eakes
"Brandy is my go to for my insurance needs ! A plus"
We responded:
"Shane, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Skyleigh Dorman
March 6, 2025
5
out of
5
rating by Skyleigh Dorman
"Called to get a quote for car insurance and spoke with Brandy, she was very knowledgeable and friendly! Highly recommend for all insurance needs."
We responded:
"Thank you so much for your wonderful review, Skyleigh! We're delighted to hear that Brandy provided you with such knowledgeable and friendly service. We take pride in our team, and it’s fantastic to know that she made a positive impression on you. Your recommendation means a lot to us!"
Abrianna Stevens
February 26, 2025
5
out of
5
rating by Abrianna Stevens
"Crystal Turley helped us with our quote. We had such an easy and smooth experience. There were always super helpful! Would recommend using them to others."
We responded:
"Thank you so much for your kind words, Abrianna! We're thrilled to hear that Crystal was able to assist you and that you had a smooth and easy experience. Providing excellent service is our top priority, and your recommendation means a lot to us."
Kayla Stevens
February 26, 2025
5
out of
5
rating by Kayla Stevens
"Crystal Turley helped with creating my auto and renter insurance policies. She was extremely helpful and answered all my questions and concerns! If you’re looking for a quote or to renew your policy, give her a call!"
We responded:
" Kayla, thank you so much for taking the time to share your positive experience with Crystal Turley! We’re thrilled to hear that she was able to assist you with your auto and renter insurance policies and that she addressed all your questions and concerns. At Don Mason State Farm Agency, we strive to provide excellent customer service, and it’s wonderful to know that Crystal exemplified this during your interaction. Your recommendation means a lot to us!"
Candi Jones
February 21, 2025
5
out of
5
rating by Candi Jones
"My family has used State Farm/Don Mason for many years and with our cars multiplying we have always had everyone there put up with us and our neediness!! Some of the ladies there Louise, Sherry, Patty, and Crystal, (who has recently helped me add my boys on our insurance) are very knowledgeable with our mountain of questions that we have. Here is a huge shout out of THANKS to everyone there that we deal with!! God Bless!!"
We responded:
"Candi, Thank you so much for your kind words! We're thrilled to hear that Louise, Sherry, Patty, and Crystal have been able to help you and your family. Your loyalty means a lot to us, and we’re always here to answer your questions. Thanks again, and God bless! "
Jessi Self
February 18, 2025
5
out of
5
rating by Jessi Self
"Crystal made the switch from state to state so easy and stress free. She explained everything along the way and made the experience very enjoyable. I look forward to working with State Farm for all my future needs."
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Crystal made your state-to-state transfer easy and enjoyable. Her ability to explain everything clearly and provide a stress-free experience is what we strive for. We look forward to serving you for all your future needs and appreciate your trust in us!”"
zenobia dixon
February 18, 2025
5
out of
5
rating by zenobia dixon
"Brandy Dixon helped me and my fiance with finding the perfect life insurance policies for us both. She was extremely knowledgeable about this and helped us better understand each option. I would recommend her again and again. We are extremely thankful for her guidance through this process & making it as easy as possible on my fiance and I! Thank you Brandy Dixon!"
We responded:
"“Thank you so much for your kind words! We’re thrilled to hear that Brandy was able to help you and your fiancé find the perfect life insurance policies. Her knowledge and dedication to making the process easy for you both truly shine through. We appreciate your recommendation and are grateful for your trust in us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you again for choosing Don Mason State Farm!"
Summer Perkins
February 18, 2025
5
out of
5
rating by Summer Perkins
"I have been with State Farm for years. I personally absolutely love my Agent Brandy Dixon. Reliable, quick to respond and never an issue. Customer service skills are amazing as well."
We responded:
"Thank you for your fantastic review! We’re so glad to hear that you've had a wonderful experience with Brandy Dixon. Her reliability and exceptional customer service skills truly make a difference. We appreciate your loyalty to State Farm and look forward to continuing to serve you for many more years to come!” "
Tucker Brown
February 18, 2025
5
out of
5
rating by Tucker Brown
"Brandy Dixon helped me set up my Life Insurance Policy and made it super simple to fill out all the information required. She was very helpful and informative, and answered all my questions. Overall, I had an amazing experience! 5/5!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Brandy made the process of setting up your life insurance policy easy and informative. It’s great to know that she was able to answer all your questions and provide you with an amazing experience. We appreciate your feedback and look forward to assisting you in the future!”"
Nicole Hatcher
February 17, 2025
5
out of
5
rating by Nicole Hatcher
"Wonderful experience. Very friendly and knowledgeable staff. Crystal is very helpful and has been a wealth of knowledge. She always points me in the right direction for all things insurance related!"
We responded:
"Thank you for your wonderful review, Nicole! We're thrilled to hear about your great experience with Crystal. You're absolutely right - her insurance knowledge and dedication to guiding clients in the right direction are truly remarkable. We'll make sure to share your kind words with her, as they reflect exactly what we strive for in serving our clients. Thank you for taking the time to share your feedback!"
Chelsea P
February 14, 2025
5
out of
5
rating by Chelsea P
"Brandy was a huge help when I recently had to file a claim. She answered all of my questions throughout the process and was very friendly!"
We responded:
"Thank you for taking the time to share your experience, Chelsea! We understand that filing a claim can be stressful, and we're so glad Brandy was there to guide you through the process with patience and care. It's wonderful to hear that she answered all your questions and provided friendly support when you needed it most. We'll make sure to pass along your kind words to Brandy!"